HealthDataSpace is a secure healthcare network for doctors and patients. With HealthDataSpace Professional, doctors and other healthcare professionals can view DICOM images (X-ray, CT, MRI, ultrasound, etc.) and other patient medical information and share and discuss them with colleagues – easily and privacy certified.

With HealthDataSpace, radiologists can network with their patients as well as with other doctors. In communities, doctors exchange information about specific cases and view the corresponding image material with the help of the integrated mobile PACS viewer. Keeping their own DICOM images and findings in digital form in a safe place and sharing them with others in a protected way – radiologists can easily offer this special service to their patients thanks to HealthDataSpace. Therefore, the secure healthcare network is not only suitable as a central communication platform for the exchange of DICOM images and findings, but also as a marketing tool for patients and referring physicians.

How many DICOM images an examination comprises and how large these images are depends largely on the type and detail of the examination. Ultrasound, for example, produces image data with a size of about 5 MB. For an X-ray examination, it is about 30 MB. Significantly more or larger images are produced by CT, MRI and mammography. A single examination can produce 200 MB or even larger image data. In the free HealthDataSpace you have 1 GB of storage space. And 1 GB is 1024 MB. So you can imagine approximately how many examination images you can store in your free HealthDataSpace.

A paid PREMIUM account gives you more storage space in HealthDataSpace for your medical data.

In addition, healthcare professionals get the option to have old data automatically deleted as well as to manage communities and much more.

The most important PREMIUM features at a glance:

• Extended storage management (automatically delete old data)
• DICOM & HL7 interface with automatic upload
• Community administration
• Selective routing to HealthDataSpace participants
• Full integration with eRIS radiology information system & teamCRAFT PACS from Digithurst

All medical images and findings are stored in data protection-compliant data centres in accordance with the EU-DSGVO and are encrypted beforehand with a public and private key procedure. The operator has no access whatsoever to this health data. The patient determines how and for what purpose his or her health data is used. In the context of co-treatment and further treatment, physicians may exchange the medical data of a joint patient with each other.

The HealthDataSpace app for your smartphone or tablet is available free of charge in the App Store (iOS) and the Google Play Store (Android).

Install the free HealthDataSpace app on your smartphone or tablet. Now enter your email address and assign a password of your choice. After that you are logged in.  

Install the HealthDataSpace app free of charge on your smartphone or tablet. Then register for HealthDataSpace. Then press the round green button with the plus sign on it at the bottom right. A new page will open where you can enter your personal twelve-digit access code and then press CONFIRM CODE. Alternatively, press SCAN QR CODE to scan your personal QR code. 

Select the menu item MY DOCUMENTS in the navigation bar at the top left. Now you can see all the health data stored in your account – both pictures and documents.

To do this, select the menu item MY DOCUMENTS in the navigation bar at the top left. Now click on the button at the bottom right of the corresponding document. Now a new window opens asking you if you want to download all files. To confirm this, click on DOWNLOAD.

It is important that you download the JPEG image data first and then the DICOM image data. Please be patient until both downloads are completely finished. Please do not interrupt the download.

To do this, first scan your QR code or enter your access code at hdscode.de. Now download your DICOM and JPEG data.

Then log in to your HealthDataSpace account or register again. Now install the HDS Manager under the DOWNLOADS menu item. Now upload your exam images previously downloaded from the HealthDataSpace app to your HealthDataSpace account using the HDS Manager.

To do this, select the menu item MY DOCUMENTS in the navigation bar at the top left. Now select the desired file and click on the button with the three dots at the top right. Now a new window opens. Click on DELETE to irrevocably remove the selected file from your HealthDataSpace account. Click on DELETE FROM TELEPHONE to remove the file you previously downloaded to your smartphone or tablet from your terminal again. 

In order to print out your documents, e.g. findings, you must first download the corresponding document to your smartphone or tablet. To do this, select the menu item MY DOCUMENTS in the navigation bar at the top left. Now click on the button at the bottom right of the corresponding document. A new window will open asking you if you want to download all files. To confirm, click on DOWNLOAD. Now you can print the downloaded document. To do this, look in your DOWNLOADS, DOCUMENTS or FILES folders. 

To do this, select the menu item MY ACCOUNT in the navigation bar at the top left. Now press the REGISTER button.

To do this, select the menu item MY ACCOUNT in the navigation bar at the top left. Now press the CHANGE PASSWORD button.

To do this, select the menu item MY ACCOUNT in the navigation bar at the top left. Now press DELETE ACCOUNT.

Either scan the QR code with your smartphone. You may need a special app for scanning QR codes to do this. Or go to www.hdscode.de and enter your twelve-digit access code consisting of numbers and letters and press „Display data“. When doing this, you should make sure that you do not enter all twelve numbers and letters in one field. Instead, enter the first four of them in the first field from the left. Then the second four numbers and letters in the second field. And finally, enter the last four of them in the third field from the left.

Important: Before patients can download their exam images from HealthDataSpace, they must first scan or enter their access code or QR code as described above.

It is important that patients download the JPEG image data first and then the DICOM image data. They should be patient until both downloads are complete. Under no circumstances should patients interrupt the download.

Either referring physicians scan the QR code with their smartphone. To do this, they may need a special app for scanning QR codes. Or they go to www.hdscode.de and enter the twelve-digit access code consisting of numbers and letters and press „Show data“. 

Are you a referring physician and often receive HealthDataSpace access codes instead of patient CDs?

1. Log in or register for HealthDataSpace at app.healthdataspace.com
2. Enter your patient’s twelve-digit access code and confirm with CONTINUE. Now the patient images will be displayed.
3. Click on the LIST tab in the upper left corner and then click on the IMPORT DATA button on the right.   
4. If you have a free user account, once the download is complete, select the study you just imported under ALL CASE on the left and click the LIST tab again.
5. Now you can click the DOWNLOAD ALL button on the right to download all patient data – with or without DICOM image data.

Our recommendation: Ask your radiology for a paid HealthDataSpace PRO user account. Because then you can activate an automatic download – with or without DICOM image data. This saves you time, as all patient images are downloaded automatically.

If you do not see any images or findings after entering the access code, please contact your radiology department.

To do this, you need to open a full HealthDataSpace account by registering accordingly with your email address.

Allow cookies as well as Java script permanently for our website by adjusting your browser settings accordingly. Please use an internet browser of the latest generation such as the current Google Chrome, Mozilla Firefox, Safari, Internet Explorer or Microsoft Edge. To do this, update your browser if necessary by performing updates. Use mobile devices (tablet, smartphone, etc.) with an iOS (iPhone, iPad) or Android (e.g. Samsung Galaxy) operating system.

Before you sign up or log in for the first time, you must register. After registering, you will receive your HealthDataSpace pass or, if applicable, a HealthDataSpace card from your local doctor. You will also receive an automatic email. When registering, make sure that you have entered your email address correctly and without typing errors. If necessary, also check the spam or junk folder in your email inbox. You can only activate your user account by following the link in the activation email sent automatically by HealthDataSpace. Now enter your activation code, which you will find on your passport or card. Then enter your personal password.

After you have activated your user account, log in with the password and user name you have assigned or log in at: app.healthdataspace.de

Check the spam or junk folder and the recycle bin of your email inbox. If you do not find the activation email there either, you or your radiology may have entered your email address incorrectly during the registration process. In this case, simply register again with HealthDataSpace using your correct email address and inform your radiology department.

You can set a new password at any time with your activation code. You will find your activation code on your HealthDataSpace Pass or HealthDataSpace Card. You received this document when you registered your user account.

You have not yet activated your user account with your activation code? After 4 weeks, your HealthDataSpace account will be automatically deleted, after which you can create a new user account with your email address. You can create a new account with a different email address at any time.

You have already activated your account and have forgotten your password and activation code? Now you only have the possibility to reset your user account. However, all medical data and any premium memberships from your previous account will be permanently lost. No information from your previous user account can be transferred to your new HealthDataSpace account. Go to the HealthDataSpace login page and click the „Forgotten Password“ button. Now enter your email address in the new input field that appears and click the „Forgot activation code“ button. You will then receive an email to reset your user account. Now you can register for HealthDataSpace again with your email address.

To use HealthDataSpace, you need a valid email address, internet access and an internet-enabled device (computer, laptop, tablet, smartphone, etc.).

HealthDataSpace can be used with most popular browsers such as the latest versions of Google Chrome, Mozilla Firefox, Safari, Internet Explorer or Microsoft Edge. We recommend using the latest generation of internet browsers. If necessary, update your browser by checking for and performing updates in the browser settings.

As HealthDataSpace is based on HTML5 and runs directly in the internet browser, the operating systems iOS (iPhone, iPad etc.) and Android (e.g. Samsung Galaxy) are supported for mobile devices. All you need is a current Google Chrome, Mozilla Firefox, Safari, Internet Explorer or Microsoft Edge web browser.

This additional information is necessary to ensure that your medical data is correctly associated with your HealthDataSpace user account when you visit your radiology.

In this case, please contact your radiology where your HealthDataSpace user account was opened. If you have registered yourself online for HealthDataSpace and you made a typing error when entering your email address, simply open a new user account with the correct email address.

When you call up images and findings from your HealthDataSpace account in your internet browser, they are fetched from our server in the Telepaxx data centre. Your medical data is stored there in encrypted form. During the login process, our server accepts your user name and password and sends your browser a so-called session ID in the form of a cookie (here: JSESSIONID). Now the server remembers which session ID belongs to which user. The browser automatically sends your cookie to the server with every request. This saves a lot of time, but is just as secure as the process of checking the user name and the multiple-encrypted password again with every request.

If you have not yet activated your user account, it will be automatically deleted after a certain time.

You have already activated your account? Log in to your HealthDataSpace account and press the button „Delete account“ under the menu item „Profile“ in the main menu bar on the top left and then confirm your intention to delete.

You have already activated your account but have forgotten your password and activation code? To reset your user account, go to the login page and click the „Forgotten password“ button. Now enter your email address in the newly appearing input field and click on the button „Forgotten activation code“. You will then receive an email to reset your user account. All medical data contained in the account will be irrevocably lost.

In HealthDataSpace, text files are saved in the PDF file format by default. This format can only be opened with an appropriate programme. Download a PDF reader or update your existing one.

In HealthDataSpace, DICOM images (X-ray, MRI, CT, ultrasound, etc.) are displayed by default with the integrated image viewer. Use an internet browser of the latest generation. We recommend the latest version of Google Chrome, Mozilla Firefox, Safari, Internet Explorer or Microsoft Edge. If necessary, update your browser by checking for and performing updates in the browser settings.

By clicking on the so-called share link, you link the DICOM images and findings from your HealthDataSpace account to the file card of your choice in your practice EDP. In physician communities, the medical data „shared“ therein are accessible to all community members and available for download.

This function is exclusively reserved for HealthDataSpace users with a PREMIUM account. Click on the sub-item „Manage storage space“ in the main navigation at the very top left. On the corresponding subpage you can choose between three options:

• Delete data automatically. Prefer diagnostic data. (Here DICOM images are deleted first – i.e. before JPG images).
• Delete data automatically.
• Do not delete data automatically.

The automatic email notifications inform you about important news in your HealthDataSpace, so we recommend that you read them. However, if you use HealthDataSpace so intensively that you find these emails annoying, you can create a filter in your email inbox which will automatically mark all notification emails from HealthDataSpace as read.

Log in to your HealthDataSpace account with your username and password and select „Manage Assignments“ from the top left menu. Select your appropriate community. Select „New Patient Assignment“ at the top. Fill in the fields as follows: ID (local patient ID), birthday (of the patient, e.g. 01.04.1956), gender (male or female), recipient (email address of the patient). If there is no mapping yet, a message opens, which you confirm with „Yes“. Depending on which technique you use, in the next pop-up select either „Show HDS Passport (A4)“ to print the passport as a PDF or „Show HDS Card (ID Card)“ to print the plastic card with the corresponding printer. No matter which option you choose, print out the HDS Passport in any case and give it to the patient. This is because the passport contains the activation code with which the patient can activate and also reset his or her account. From now on, you can enter medical data into the patient’s HealthDataSpace account.

Check that the patient information (patient ID, date of birth, gender) in the patient’s HealthDataSpace account matches the patient information in your radiology information system or web portal. If this is not the case, correct the mapped information and then re-upload the corresponding DICOM images and findings into the patient’s HealthDataSpace account.

Your patients can find frequent questions and answers in our FAQ for patients.

In just three steps, you can use the download function for all medical data set by your radiology department. 

1. install the HDSManager program: In your HealthDataSpace user account, click on the „Download“ button next to the corresponding image or finding in selection mode. A new window will now open. If not, check your browser settings and make sure that the pop-ups from our site are allowed.

2. Press „Install now“: Depending on your browser, you may have to confirm the download of the HDSManager.

3. Press „Download“: After you have successfully installed the HDSManager, click on „Download“ in the dialogue window that is still open. A new window opens. Place a tick in the appropriate place and click to confirm that you wish to continue. Now your selected image or your findings will be downloaded.

If you want to upload existing DICOM images (X-ray, CT, MRI, etc.) from your patient CD to your HealthDataSpace user account, you can easily do this in just three steps:

1. install the HDSManager programme: To do this, click on „Upload data“ in your personal user account in the main navigation bar. Now a new window will open. If not, check your browser settings and make sure that the pop-ups from our site are allowed.

2. Press „Install now“: Depending on your browser, you may have to confirm the installation of the HDSManager. After successful installation of the HDSManager, authenticate yourself in the opened dialogue window with your email address and password.

3. Upload medical data: Now upload the image or text files from your computer or patient CD to your user account.

The HDS Manager is currently only released for Windows. Those who wish to use the HDS Manager with Mac or Linux operating systems can do so at their own responsibility with a so-called emulator.

To share your medical data with others, all you need is the recipient’s email address and a device with internet access – this can be a computer, tablet or smartphone. The recipient receives a so-called share mail from you with a link. In addition, you send the recipient the password you assigned for this link in a separate way. Now the recipient opens his or her own HealthDataSpace user account (if he or she does not already have one) and can then access the data you have shared for viewing.

Someone wants to show you their medical data and has therefore sent you an email from their HealthDataSpace account. Follow the link in the email and enter the password that was given to you separately by the email sender. If you do not already have your own HealthDataSpace user account, create one now. If you cannot access the medical data, make sure that you:

• use a PC or mobile device with a latest generation internet browser.
• update as necessary to keep up to date.
• use a mobile device (tablet or smartphone) with an iOS or Android operating system.

To obtain a second medical opinion using HealthDataSpace, upload your medical images from your patient CD to your HealthDataSpace user account (if your radiology has not already done this for you). You then share this data with a specialist of your choice. To do this, you will need the email address of the specialist who has previously agreed to perform your secondary diagnosis. After you have contacted the radiology of your choice and asked for an online second opinion via HealthDataSpace, the radiology will explain all further steps to you.

In the main navigation at the top left, click on the sub-item „Manage communities“ and follow the instructions.

Create a new community using the ADD COMMUNITY button under the ADMINISTRATE COMMUNITIES menu item. Specify the department and location information and save your settings.

Switch to the MEMBERS tab to invite people to the community. Search for them in the address book and invite them to the community by pressing the ADD button.

You can purchase a paid PREMIUM account in our HealthDataSpace webshop. To do this, click on the sub-item „Manage storage space“ in the main navigation at the top left. On the corresponding sub-page, click on the „Webshop“ button on the right. Now a new tab opens with the webshop.

How many DICOM images an examination comprises and how large these images are depends largely on the type and detail of the examination. Ultrasound, for example, produces image data with a size of about 5 MB. For an X-ray examination, it is about 30 MB. Significantly more or larger images are produced by CT, MRI and mammography. A single examination can produce 200 MB or even larger image data. In the free HealthDataSpace you have 1 GB of storage space. And 1 GB is 1024 MB. So you can imagine approximately how many examination images you can store in your free HealthDataSpace.

The following payment options are available in the HealthDataSpace webshop:

• Credit Card
• PayPal

When purchasing a PREMIUM account, there are two options per checkbox:

• You can buy a PREMIUM account once. This is valid for 1 year.
• You can buy a PREMIUM account that is automatically renewed every year. (Subscription). If you choose a subscription, your PREMIUM account will be automatically renewed every year for another year. Your annual invoice will be sent to you automatically in this case. Your subscription can be cancelled at any time in the HealthDataSpace webshop.

You have the legally prescribed 14-day cancellation period. This means: If you have changed your mind, you can lodge an objection with us within 14 working days of concluding the purchase and thus withdraw from the purchase without any problems. Your already paid purchase amount will then be refunded to you.

To enable you to shop safely, we have taken the following security precautions:

• secure payment with SSL encryption
• secure purchase via PayPal possible
• 14 days cancellation period guaranteed

If you are registered as a patient with HealthDataSpace, you can easily redeem vouchers in the HealthDataSpace webshop.

1. Go to the redeem voucher button.
2. Enter your personal voucher code in the field provided.
3. Now the storage space expansion for your HealthDataSpace user account will be carried out.
4. Under „Menu“ -> „Manage storage space“ you can see whether this process was successful.

No, the different storage space extensions cannot be combined with each other. Only the last PREMIUM account purchased is valid. Each PREMIUM account with a specific storage space extension is valid for 1 year from the date of purchase. In concrete terms, this means: To get more storage space, buy a new PREMIUM account with a higher storage space extension.

The first point of contact for all problems relating to the HealthDataSpace webshop is our customer service. Complaint procedure via Online Dispute Resolution for Consumers (OS) at: https://ec.europa.eu/consumers/odr. Consumers can turn to the aforementioned online dispute resolution platform to settle disputes.